Cary Audio Design SL-100 Owner's Manual download pdf (Page 15)

SERVICE AND CARE

CARE AND CLEANING

The cabinet housing and front panel of the SL-100 may be cleaned with a soft cloth and

Windex or a window cleaner. The frequency of cleaning will be governed by how many hours

the SL-100 is operated and by operating environment cleanliness.

CAUTION:

• Do not let any liquids spill into the vents on top of the unit.

FACTORY SERVICE

Careful consideration has been given to the design of your SL-100 to keep maintenance

problems to a minimum. Any problems or requests for service should be referred to our

Customer Service Department at 919-355-0010. DO NOT return the SL-100 to the factory

without a Return Merchandise Authorization (RMA) number from our online Customer Service

Center (www.caryaudio.com/support/servicereturns).

Cary Audio will assume no responsibility if the shipping company refuses to pay for damage

due to your improper packing or lack of insurance should the unit be lost or damaged in

shipment. Please retain and always use the original shipping carton for shipping the player.

Also, Cary Audio reserves the right to return products sent in for service in a new box set at

the customer’s expense if the original packing material was damaged in the initial shipment,

or if it is deemed unsatisfactory to use in return shipping.

NON-WARRANTY REPAIRS

Cary Audio will provide repair service for its products charging on a time and expense basis. At

this time, the standard non-warranty service bench fee is $125 for the first hour and $95 per

hour thereafter. Parts used for repairs as well as return shipping are additional. This may

change and is not a quote for service. Please call us at 919-355-0010 for more information

about out-of-warranty service and repair fees.

CAUTION:

• Never remove or insert the back panel AC plug when the unit is on or the

AC cord is plugged into the wall.

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Cary Audio Design SL-100 Owner's Manual Page 15